Some primary benefits of a Point of Sale System are to efficiently manage restaurant systems, increase productivity, and improve your bottom line. However, if something happens to that POS system and it crashes or goes down for some reason, your operation can grind to a halt.
The ability to process orders is diminished, customers can’t pay for their meals, and the staff is under duress and look for help. Times like these are when the level of support for technical assistance can be the difference between getting back online quickly or suffering a long period of downtime.